Telecom & Information Systems

  • PBA currently manages 29 separate telephone systems with approximately 6,000 extensions for the City and County and 4,000 extensions for Knox County Schools. Additionally, they manage the AT&T, Windstream, TDS, Frontier, ENA and Comcast accounts that support those systems.
  • Employs a staff of 10 as well as having 2 contract technicians. Staff includes Technicians, Helpdesk, Contract Compliance and PBX Operators.
  • Installs and maintain cabling infrastructure to include but not limited to Ethernet, fiber, twisted pair and coax.
  • Works with Property Development to design and install low voltage infrastructure in new facilities.
  • Audits and processes telephone carrier invoices for payment.
  • Coordinates new carrier installations and repairs.
  • Supports audio visual system in the Assembly, CCB and all Courtrooms.
  • Provides and supports public wifi access in the CCB.
  • First line of maintenance for security cameras.

Address

  • Street: 912 S. Gay Street (Suite 700)
  • City: Knoxville
  • State: Tennessee
  • Postcode: 37902

Contact

  • Telephone: (865) 215-4999
  • Fax: (865) 215-4180
  • E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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